Please read carefully!

We always want our customers to be happy and fully satisfied with their purchase from Raising Wild Saints!

If you are not satisfied with a physical item, you may request a return within 14 days of the delivery date.

To be eligible for a return, physical items must be new, unused, and in their original packaging. You will also need your order number, receipt or proof of purchase.

To start a return, please contact us at raisingwildsaints@gmail.com with your order number and reason for return. Items sent back without first requesting a return will not be accepted or refunded.

Return shipping costs are the responsibility of the customer unless the item arrived defective, damaged, or incorrect.

Our physical products are printed on demand specifically for each customer’s order. Because returned materials cannot be resold or simply restocked, physical returns result in non-recoverable production and processing costs for our small business.

For approved physical product returns, a 7% return processing fee will be deducted from the refund. This fee is calculated from the full order total, including shipping.

 

Digital Products and Downloads*

All sales are final for digital products. No exceptions!

Due to the nature of digital products, we do not accept returns, exchanges, cancellations, or refunds on digital downloads.

This includes, but is not limited to, printable files, PDFs, curriculum downloads, ebooks, digital resources, bonus content, and any product delivered electronically.

Because of this, please read each product description carefully before purchasing!

If you have a question about a digital product before placing your order, you may contact us at raisingwildsaints@gmail.com.

Once a digital product has been accessed or downloaded, it cannot be returned or refunded for any reason. This applies even if the product has not been printed, used, or completed.

*Please note: Our digital delivery system allows us to see whether a digital product has been accessed and/or downloaded. The only circumstance under which we will consider a refund for a digital product is if our system shows that the product has not been accessed or downloaded. Refunds for unaccessed and undownloaded digital products are not guaranteed and are reviewed at our discretion.

Damages and Issues

Please inspect your order when it arrives and contact us immediately if your physical item is defective, damaged, or if you received the wrong item. We will evaluate the issue and do our best to make it right.

Exchanges

We do not offer direct exchanges. The fastest way to get what you need is to return the eligible physical item, wait for the return to be accepted, and then place a new order.

Digital downloads are non-returnable and non-refundable.

Refunds

Once we have received and inspected your eligible physical return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please remember that it may take time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at raisingwildsaints@gmail.com.